Where the world is local.
I want to alert you to probably one of the best reporting agencies, if not the very best agency, in the country. I was thrown into scheduling the class cert depos last year after someone else had made arrangements for various court reporters. A day or two before the beginning of 2 weeks of critical testimony, we had serious problems with the agency that was previously hired. I immediately called TSG and they came through. Opposing counsel liked TSG so much they retained them to handle their depositions. Since then, TSG continues to provide loyal service to our firm, and they are always willing to jump through hoops to make what seems to be the impossible actually become possible. Their client service is second to none. They are always responsive; operate virtually 24 hours a day; and they go way over and above the service any other agency provides. Based upon my past and present work with TSG, I consider them to be the very best – over and above any other agency.
I wanted to let you know you guys really stepped up to the plate yesterday. We had a deposition yesterday and my team failed to schedule a videographer. This was crucial in this case. The depo was set for 10:00. We contacted TSG at 9:45 after I discovered we forgot to schedule. You had a videographer here at 11:00 and we were rolling by 11:30. You guys are the best and had our back yesterday big time!
I wanted to take this opportunity to personally thank you for your exemplary service, and the extraordinary accommodations you and your staff have made for us. We, and our client, truly appreciate it. You and your staff are extremely competent and professional.
I have been using TSG Reporting exclusively for all of my cases and their commitment to customer service is unmatched in this industry (or any other, for that matter). Many of the cases that TSG handles for my group take place around the country, and their service is always top notch in every market. From their reporters to the timely delivery of all materials to being able to reach someone who can help us at any hour of the day or night, TSG is the best I have ever worked with – bar none. As one partner in my group put it, ‘you can set it and forget it with TSG, they never miss.
For close to 10 years, I have regularly used TSG as my provider for court reporting services. Their service is second to none and their reporters promptly deliver clean transcripts. They are always available at any time of the day to deal with technical glitches and to coordinate with correspondent reporters in other jurisdictions. TSG’s professionals are a pleasure to deal with and I highly recommend them.
TSG is my ‘go to’ firm for court reporting services in complex commercial disputes. In addition to providing accurate and highly skilled reporters, they offer unparalleled service and sophistication using the latest technologies in production, real time and video/telephone support. They are the best.
What impresses me most about TSG is the quality of the transcripts their reporters produce. Because they only use the best reporters, even the rough transcripts I get from TSG are close to a finished product. That plus the intuitive DVD provided with each transcript keeps TSG at the top of my list.
I insist on using TSG in every case, and always propose that all parties involved in each case use TSG. Their service is unparalleled and their work product is far superior to every other court reporting service I’ve used. Whether you need a court reporter the next day or the next month, in New York or Los Angeles or anywhere in between, the quality of the work will consistently be second to none.
After I used TSG for the first time, I decided that I would never use another court reporting company again. To say the service I received was impressive would be an understatement. Every aspect of TSG’s service was exceptional.